Pedido de reembolso

[lilianm51737134]

Boa Tarde, comprei o produto por 1 mês mas recebi a cobrança de 1 ano. Como faço para receber o reembolso?

[John T Smith]

Did you buy a MONTHLY subscription, or an ANNUAL subscription with monthly payments?

-Annual vs Monthly https://forums.adobe.com/thread/1926342

If you bought an annual subscription with monthly payments, and you did not cancel during the grace period, you will now pay a penalty

-Subscription Terms https://www.adobe.com/misc/subscription_terms.html

-Purchasing FAQ https://forums.adobe.com/thread/1926340

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link