PFD to WORD Conversion Trouble

[jamesp48569807]

I converted a PDF document to WORD and downloaded it.  The WORD document that opens up is a blank document.  What gives and how do I get the WORD version of the PDF I need?

[AnandSri]

Hello jamesp48569807

As per the description above, when you convert a PDF file into a Word file, the Word file open as a Blank page, Is that correct?

Is the issue is with one file or with all the PDF files? Have you tried exporting any other PDF file into Word to check?

Are you getting any error message?

Try to export the PDF file through the URL https:/cloud.acrobat.com/exportpdf and check if it makes any difference.

You may also refer to Text is garbled in converted file | ExportPDF

If the issue is with one PDF file, is it possible to share the file with us?

Let us know how it goes.

Regards,

Anand Sri.

[jamesp48569807]

Anand, see my responses to your questions below.

Thanks for trying to help, Jim

[Personal info removed by moderator]

[AnandSri]

Hello James,

Sorry for the delay in response to your query and apologize for the inconvenience caused. Is it possible to share the file with us so that we can try to replicate the issue? To share the file refer to How to share a file using Adobe Document Cloud

Regards,

Anand Sri.