Please can you cancel my ExportPDF subscription and refund full amount (it is within 30 days of renewal). Thank you!

[BrookeM_123]

What the heading says!  Please advise.

[i_need_to_return_the_prod]

why, I need my money back.

[Sara_Forsberg]

Hi i need to return the prod,

I've checked your account; the subscription that you purchased on Jan 6 2015 has been canceled, and a refund has been processed. You should it that refund in your account in 5-7 business days.

[Sara_Forsberg · Accepted solution]

Hi BrookM_123,

The cancelation policy applies to the first 30 days of purchase (not renewal). You may want to Contact Customer Care if you feel that your renewal was made in error.

Best,

Sara