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Please cancel my subscription

New Here ,
Dec 05, 2018 Dec 05, 2018

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I notice that there's many thread about PDF not fully converted to excel pfffff

and yes I've tried with Opera, Chrome and Edge and same not good formatting results.

I don't have time for this

Please cancel my service that I've bout it less than an hour ago!!!

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correct answers 1 Correct answer

Adobe Employee , Dec 10, 2018 Dec 10, 2018

Hi David,

If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period. Refer to the following help document for more info: Adobe Subscription and Cancellation Terms | Adobe

-shivam

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Adobe Employee ,
Dec 06, 2018 Dec 06, 2018

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Hi davidt,

As we have checked the account details using the email address you are logged into the forums, you have subscription for Adobe export pdf. Refer to the steps given in the following link to cancel the subscription: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If you are still facing issue, please contact support using this link: Contact Customer Care

Let us know if you need any help.

Shivam

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New Here ,
Dec 08, 2018 Dec 08, 2018

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Ok thanks

I've cancelled my subscription

My questions is will you refund the fee charged, when?

Best Regards

David

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018

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Hi David,

If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period. Refer to the following help document for more info: Adobe Subscription and Cancellation Terms | Adobe

-shivam

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