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Please de encrypt my documents.

New Here ,
Aug 26, 2018 Aug 26, 2018

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Document open password. Please de encrypt my documents. My documents are pw .oriented and I am unable to remember the pw. Either send the new password or allow me to open documents without encryption/password

I am unable to print my documents which are password oriented. I am not able to get my document open passwors. Either reset my password or make it free from encryption.

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Community Expert ,
Aug 27, 2018 Aug 27, 2018

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Which type of document do you mean?

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

But I think the support can't help. I know this problem from other programs the has this feature. There's no master password the decrypt. For some document types several tools are available that try to decrypt the appropriate document.

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