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Poor customer service

elviafrank
New Here ,
May 05, 2025 May 05, 2025

They use an automated computer that doesn't understand sentences or maybe the language.  Very frustrating... and there is not way to speak to a human.

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Meenakshi Negi Adobe Employee
Adobe Employee ,
May 06, 2025 May 06, 2025
LATEST

Hi elviafrank,

 

Thank you for reaching out.

 

We are sorry to hear about your experience with the support team. Please let us know if you are experiencing any issues with the Adobe products. We will get that checked.

 

Thanks,

Menakshi

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