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problème de localisation problem of localization

New Here ,
Jun 18, 2015 Jun 18, 2015

bonjours, je rencontre actuellement un énorme problème; il m'est impossible de souscrire à l'abonnement "exportation PDF", mon compte étant affilier au USA. Je suis français et résidant Français. Je souhaiterais par conséquent obtenir de l'aide d'un service quelconque, bien cordialement

hellos , I currently facing a huge problem ; it is impossible to subscribe to my subscription " Export PDF " being my account join the USA . I am French and lives in France . I would therefore help of any service , cordially.

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LEGEND ,
Jun 18, 2015 Jun 18, 2015

[topic moved to Document Cloud PDF Services forum]

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Jun 19, 2015 Jun 19, 2015
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Hi bic87,

To purchase a subscription, it's necessary to have a credit card billing address in the same country as the Adobe store that you're accessing. If your credit card billing address is in France, please make sure that you're logged in to the French Adobe Store here: Adobe France : outils de création, de marketing et de gestion documentaire.

Best,

Sara

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