problem converting from pdf to .doc, error message reads 'an error occurred while trying to access the service' just paid for a year or service.

[Guest]

problem converting from pdf to .doc, error message reads 'an error occurred while trying to access the service' just paid for a year or service.

[RahulTyagi_]

Hi scottc17,

I‌ would recommend you to clear your browser history and then try accessing the service again.

Please let me know if the issue persists.

Regards,

Rahul

[pwillener]

If the error persists, Contact Customer Care.

[topic moved to Document Cloud PDF Services forum]

[Guest]

How do I remove the tool bar from my .pdf when posting my resume document to external job sites?

[RahulTyagi_]

Hi scottc17,

Which toolbar are you referring to?

Anyways, your resume pdf file will only contain the data you have entered and not any toolbar, once it is posted to any external Job site.

Regards,

Rahul

[Guest]

The tool bar on the right margin that allows you to create, convert....the document also remains in editable mode so the recipient can change the document.

Sent from my iPhone

[RahulTyagi_]

Hi scottc17,

The toolbar is part of the Acrobat software package and is available to anyone and everyone who has acrobat installed on their machine, so its not something that is attached to your resume.

You can password protect your document to restrict changes. Please refer this KB document for more information: Securing PDFs with passwords

Regards,

Rahul