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Problem

raphillips2006
New Here ,
Nov 12, 2013 Nov 12, 2013

I have already purchased ExportPDF.  But it will not let me use it, it tells me I need to subscribe to it.  How to I fix this problem?

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H_Spector Adobe Employee
Adobe Employee ,
Nov 12, 2013 Nov 12, 2013
LATEST

Hi,

I could not find your Adobe ID for ExportPDF subscription. It seems that you did not complete the process for subscribing to our service.

Please verify your account if you were charged or not and let me know.

Thank you.

Hisami

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