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Random numbers in Word document after converting from PDF || Adobe ExportPDF

New Here ,
Jan 16, 2018 Jan 16, 2018

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When I finally got my Createspace PDF to word to hopefully work on some editting so I could resend it...the word screen looked like random numbers etc.  Now what?

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correct answers 1 Correct answer

Adobe Employee , Jan 17, 2018 Jan 17, 2018

Hello 124567

As per the description above, when converting a PDF file into Word document, you get random numbers in the Word document, Is that correct?

Please try to export the PDF file using the URL https://cloud.acrobat.com/exportpdf on a different browser and see if this brings any difference.

Have you tried exporting any other PDF file into Word and check if the issue is reproducible? Please export any other PDF file into Word.

If the issue is specific to one PDF file, is it possible to share

...

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Adobe Employee ,
Jan 17, 2018 Jan 17, 2018

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Hello 124567

As per the description above, when converting a PDF file into Word document, you get random numbers in the Word document, Is that correct?

Please try to export the PDF file using the URL https://cloud.acrobat.com/exportpdf on a different browser and see if this brings any difference.

Have you tried exporting any other PDF file into Word and check if the issue is reproducible? Please export any other PDF file into Word.

If the issue is specific to one PDF file, is it possible to share the PDF file with us so that we can check it at our end? To share the PDF file refer to How to share a file using Adobe Document Cloud

You can also refer to Text is garbled in converted file | ExportPDF

Let us know how it goes.

Regards,

Anand Sri.

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