reader x will not allow me to convert word files to pdf

[michaelf43898240]

reader x will not let me convert word files to pdf's, even word files that have been converted before. unable to get support through adobe...

[Claudio González]

The free Reader has never been able to do much more than reading (opening) PDF files. It has never had the capacity to convert any kind of file to any other format.  If you could do it before, you must have been using another Adobe program/service.

[pwillener]

Do you have a PDF Pack subscription?  What exactly means "will not let me"?

[topic moved to Acrobat.com Services forum]