I need an itemized receipt showing payment for a recent order #ADB01285655 emailed to [Email id removed by moderator]
As per the description above, you want the itemized receipt for a recent order of Adobe PDFPack, Annual Adobe Order# ADB01285655 on a different email address which you mentioned, Is that correct?
The Adobe order of Adobe PDFpack is placed on your current Adobe ID which you have used to login on Adobe forums, you can view and download the itemized receipt with the Adobe ID on which you have placed the order, log in to Adobe.com with your current Adobe ID and password, then navigate to Plans and Products section, click Manage Plan. In the Plan Information section, select View transaction history.
Within the transaction history, select the Order number whose invoice you want to print and click View Invoice.
Select View Invoice and choose Print Out. Or you can download the invoice and can email it to other email address.
You may also refer to Print a payment receipt or invoice
I have also sent you a private message with more detailed information, please check your email inbox.
Feel free to update this discussion in case you need further assistance.
these instructions only point to an invoice. Nowhere on that invoice does it say that the charge was paid, or how. I need a receipt to expense.
Sorry for the trouble, for invoices, you can refer to the Adobe article Print a payment receipt or invoice
If the issue persists, please contact the Adobe support team for any billing-related query/issue, the record shows that you are subscribed to Creative Cloud Team subscription , the support team will be able to assist you in a better manner Contact Customer Care
Feel free to update this discussion for any further assistance.
Well, I am having the same problem.
Please tell me where the 'View transaction history' option is.
For our business, we need the "RECEIPT" for the payment. "NOT INVOICE".
The record shows that you are subscribed to the Creative Cloud Photography plan (one-year, prepaid) and Creative Cloud single-app membership for Illustrator (one-year, prepaid) with the current Adobe ID(email address).
Your billing history is available when you sign in to your account. For instructions, see https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html
Sign to Adobe.com>Select Manage Account>Plans and Products, if you need more assistance, please contact the Adobe support team Contact Customer Care
For our Business, we need “RECEIPT” >> that show we’ve already paid for the service.
You always show that how to get invoice.
We don’t need “INVOICE” **
For the receipt, please contact the Customer Care team through Contact Customer Care and they will be able to assist you further. I have also shared the direct contact details of Customer Care through private message, please check your email inbox.
Just wanted to add that for our business, we also need a receipt that shows proof that a CC is charged, not invoice. A bit misleading to have links that talk about receipts when they are not receipts. Will contact customer service, but there should be an automated option via our accounts, or an email receipt sent out.