Refund of Auto Renew

[Smoores27]

I purchased this product over a year ago and very rarely used it maybe 5 times total. I did not want to auto renew nor did I know it would. I would like a refund please

[Sara_Forsberg]

Hi smoores27,

I just checked your account, and it looks as though your subscription has already been canceled. If there's anything else we can do for you, please let us know.

Best,
Sara

[Smoores27]

It was cancelled but I need a refund also

[Sara_Forsberg]

Hi,

I understand. I'm not able to process a refund for you. Please contact Adobe Customer Care, so that an agent can process a refund if you're eligible. Here is the contact information: Contact Customer Care

Best,

Sara