Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Refunds

New Here ,
Jun 23, 2014 Jun 23, 2014

I have been going round and round in circles this morning trying to contact Customer Care to arrange a refund. I ordered Adobe ExportPDF yesterday and tried exporting 2 documents. Once they were exported they still needed a lot of tweaking so I tried "Take a Snapshot" instead in Adobe Reader and that worked fine for me. Therefore, I'm trying to get a refund.

I can't for the life of me contact Customer Care - I keep being taken to the same spot. When I click "Cancel Annual Subscription" I'm advised "to cancel your annual subscription, contact us" and I'm taken back to the beginning again. Very frustrating!!

Does anybody know what else I can do, please?

299
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation