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Regarding cancelling plan during trial period

New Here ,
Aug 17, 2021 Aug 17, 2021

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I want to cancle my plan ( it is in trial period) but unable to.

Also, adobe is initiating monthly fee in trial period, I have disabled such transactions.

 

How do I cancel subscription during trial without paying first

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Adobe Employee ,
Aug 19, 2021 Aug 19, 2021

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Hi Gopal,

 

Sorry for the delay in response.

 

We have checked your account using the email address used to sign in to the community. The subscription shows as cancelled.

You may always cancel the trial subscription using the steps suggested in the following help document: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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