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Remove Adobe Document Cloud PDF from SharePoint/OneDrive

New Here ,
Aug 16, 2021 Aug 16, 2021

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We are getting more and more problems with this solution from Adobe. Its terrible slow and sometimes PDF don''t even open 

So i want to remove Adobe Document Cloud PDF from my entire tenant. I have used the guide of this site

Deploy Adobe Acrobat for SharePoint and OneDrive but with no succes.


I've tried the option from this site Solved: Re: Uninstalling Document Cloud via Azure Active D... - Adobe Support Community - 10328884

Set enabled to "No", assign users to "Yes" and visibility to "No". Than delete the application and wait 36 hours. But still after a weekend the users get a prompt from document cloud when opening pdf from SharePoint.

Does anyone has a good solution for this to remove it?

 

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Download and install , How to

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New Here ,
Aug 18, 2021 Aug 18, 2021

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Nobody?

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Adobe Employee ,
Aug 19, 2021 Aug 19, 2021

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Hi Melvin,

 

Sorry for the delay in response.

 

As you are experiencing issues with the Adobe Document Cloud for Sharepoint and OneDrive, please raise a support ticket via the Entperise Support Portal button provided on the following page: https://documentcloud.adobe.com/o365pdf/support.html.

 

Hope the information helps.

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

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