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replacing email attached pdfs with link WITHOUT REAL CONSENT - HOW TO STOP THIS????

New Here ,
Oct 17, 2024 Oct 17, 2024

Adobe started converting my pdf attachments to links.  There was no clear permission for this.  Just a couple of non-descript words that didn't convey what was going to happen..  I DID NOT CONSENT TO THIS.  I am ready to discontinue my subscription, unless someone gives me a solution, a rationale or both.

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correct answers 1 Correct answer

Adobe Employee , Feb 26, 2025 Feb 26, 2025

Hello Martha!

 

As our community expert correctly suggested, try adjusting the preferences settings in the Acrobat app. If that doesn’t work, let us know.

For future reference, you can check these articles:
:link: Sharing PDFs
:link: Sending PDFs by email

 

Thanks,

Anand Sri.

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Community Expert ,
Oct 19, 2024 Oct 19, 2024

I can only offer a solution: Go to Menu - Preferences - Email Accounts and tick off "Always send files as a link".

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Adobe Employee ,
Feb 26, 2025 Feb 26, 2025
LATEST

Hello Martha!

 

As our community expert correctly suggested, try adjusting the preferences settings in the Acrobat app. If that doesn’t work, let us know.

For future reference, you can check these articles:
:link: Sharing PDFs
:link: Sending PDFs by email

 

Thanks,

Anand Sri.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines