I get this message when trying to save documents to document cloud.
'Error connecting to document cloud. Please check your internet connection.'
As far as I know there's nothing wrong with my internet connection.
As per the description above, you are facing issue when trying to connect to document cloud, Is that correct?
Please try troubleshooting steps given in these help documents: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications
This doesn't help. My internet connection is good and I can see my documents in adobe acrobat local. But I can"t transfer them to document cloud and I couldn't find any help on the above links.
Have you tried the troubleshooting steps given in the help document mentioned above? There could be a firewall settings on machine as firewall software can block connections to a website. You may also open this link in a web browser: https://cloud.acrobat.com/ and upload your documents in the cloud. Please refer to this help document for the same: Manage and work with your files stored in Adobe Document Cloud
It turns out I had to update the app. Everything seems to be fine now.