Sharing Error

[oferrer]

I am trying the adobe document cloud sharing. And whenever I click the share button, an error message in red appear. "Share: unexpected error". "Sharing is temporarily unavailable. Please try again later." Please let me know how to resolve this.

[AkanchhaS]

Hey there!

Sorry to hear about the trouble. 

Would you please try accessing the Document Cloud website through a different web browser  https://documentcloud.adobe.com/ 

Or try deleting the cache and cookies of the current one and then check.

Thanks,

Akanchha 

[A J I]

I am experiencing the same issue. Changing browsers and refreshing the cache has not resolved it.

[MeenakshiNegi]

Hi there,

Sorry for the delay in response.

Are you still experiencing issue in sharing the document?

If yes, could you please try once to use the Chrome new incognito window? 

Also , let us know if the issue occurs on all the files that you try to share.

Did you try to share file using the desktop application? 

Let us know if the issue is laready resolved.

Regards,

Meenakshi

[A J I]

Incognito does not resolve the issue. From the desktop app I get an error that say I do not have internet connectivity. This is occuring on every file I try.