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Starting PDF Preview Handler in Office Outlook 2016 in Citrix prompt error Adobe has stopped working

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Feb 03, 2021 Feb 03, 2021

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Starting PDF Preview Handler in Office Outlook 2016 in Citrix
Adobe Acrobat Reader DC has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 20.13.20074.18474
Application Timestamp: 5fce704f
Fault Module Name: StackHash_b545
Fault Module Version: 6.1.7601.24564
Fault Module Timestamp: 5ff4d55b
Exception Code: c0000374
Exception Offset: 000cebeb
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 2057
Additional Information 1: b545
Additional Information 2: b545d3b5ef5e967490a864527f7c7cce
Additional Information 3: 1932
Additional Information 4: 1932357d3c7fddae971ed6677b4e5c8f

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
--------------------------------------------------------------------------------------------


Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 20.13.20074.18474
Application Timestamp: 5fce704f
Fault Module Name: PVC.dll
Fault Module Version: 10.1.789.0
Fault Module Timestamp: 5a2f0d61
Exception Code: c0000005
Exception Offset: 000b8f7e
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 2057
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
--------------------------------------------------------------------------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 20.13.20074.18474
Application Timestamp: 5fce704f
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.24564
Fault Module Timestamp: 5ff4d55b
Exception Code: c0000005
Exception Offset: 0002e4de
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 2057
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

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