Sticky notes in 11.0.11 ridiculously slow and place signature stopped working

[axattenb]

I used to regularly use the sticky notes feature in Acrobatto review documents, and I also used to regularly use the Place Signature feature to "sign" documents.  These features used to work absolutely fine.  However, recently, they have stopped working.  When I type text in a sticky note, it takes about 30 seconds to appear - making it completely impossible to work with.  At the same time, the Place Signature feature has completely stopped working alltogether.  Finally, I notice my laptop gets extremely hot, and battery life is about 1/4 of what it used to be.  Yesterday, I removed Acrobat and installed a fresh copy downloaded from the Adobe website.  This solved the signature problem for about 1 hour, but now it is not working again, and the sticky note feature is still unworkable.  Can anyone help please.

[Sara_Forsberg]

Hi Tony,

Can you please tell us more about your system? What version of Acrobat are you using, and what operating system? Are there other processes or applications running when you're in Acrobat? How much free disk space does your computer have? Are you running into issues in other applications?

So many questions! What you describe sounds like a system resources issue to me--I look forward to hearing more about your setup, so we can figure out why you're running into trouble with Acrobat.

Best,

Sara

[axattenb]

Hi Sara,

Version is 11.0.10 on Windows 7 Professional

I have 186 GB free space. No issues with other applications.

Today, it was so bad it actually froze. So I cancelled the process in task manager. There appeared to be 2 AcroRd32.exe *32 processes running, and after I stopped them and started Acrobat again, it seems to be OK. Note that I had already re-booted my complete machine before doing this, so if something is calling up “double Acrobat”, it is doing it on start-up.

Regards,

Tony