Stuck sending forms for fill and sign

Report · May 25, 2022

Hello,

I have created a form for my customers to fill out and sign.

If I send it off individually, I have no issues. But when I test to send the form via email in batches, I am encountering issues.

What I need the batch sent emails to achieve:

1. Each recipient to fill and sign.

What I don't want to happen (which is happening):

1. A list of all the batch emails shows at the bottom of the form when sent.

2. It allows recipients to sign the form only but not fill it out.

I can't work out what I am doing wrong.

I would really appreciate help in fixing this issue as I have hundreds of email addresses to send to and I would rather not have to send them individually if it is avoidable.

Many Thanks

Report · May 27, 2022

Hi @Sandy24345585nc26

Hope you are doing well.

As per the issue description that you want to send a PDF to fill and sign to multiple recipients, this feature is not available in the Acrobat DC individual subscription. You need Adobe sign SMB or higher level subscription for that.

To know more about the mega sign/bulk sign feature here is a help document you can refer to: https://www.adobe.com/in/sign/features/document-workflows.html

Thanks,

Harsh