Submitting a form and phantom 'required fields'

[K_Curtis1]

Hello,

I’ve built a form, saved for distribution and completed one as a test. When I hit submit, I get an error notification "At least one required field was empty on export. Please fill in the required fields (highlighted) before continuing". I could not identify any incomplete required fields so drastically removed ‘required field’ from all fields. I still experienced this error after doing this. I even went through all fields on the side bar looking for duplicates or hidden fields but could not find any. I also looked at the forum for other possible issues such as spaces before field names but no luck either.

I am using Adobe Pro 9.

Appreciate any help.

Cheers,

Kate

[Rave]

It is likely that there is a required field that does not have a value.

It may be that the field is hidden, so that the user does not see it, nor can they input data. However even though the field is invisible/hidden, if it is set to required, then the submit by email will fail.

As you probably know, the required state is set in the Object > Value palette.

Also, it may depend on the version of LC Designer/Acrobat/Reader that you are using. At one stage the manner in which radio buttons were highlighted as being required was indistinguishable from not required. Because of this we sometimes use an asterisk in the caption to manually indicate required fields.

In addition, check to see if you have set radio buttons to mandatory. Depending on the version of Acrobat/Reader that the user has, radio buttons may NOT appear a manditory/required.

In your script when you make an object visible, you also make it mandatory. No problem there!

However the script that hides the object goes through this sequence:

1. hide the object, THEN
2. make it optional/not mandatory.

This is where the problem lies.

You FIRST need to make the object optional/not mandatory AND THEN hide the object. It should just be a simple case of work through the various scripts and having the mandatory line before the presence line.

There is an example here: http://assure.ly/hxHupW.

If you could attach the form then I could have a look and suggest

[K_Curtis1]

Thanks for your time to respond but I think the version is different and therefore unable to correct the error. I am now re-building the form using FormsCentral.

Cheers,

Kate