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1

SUSCRIBING PROBLEMS

New Here ,
Nov 05, 2015 Nov 05, 2015

hola, he pagado hoy 5 de noviembre de 2015 una suscripción de adobe exportpdf  por 1 año pero al iniciar sesión con mi cuenta dalvst@gmail.com aparezco como usuario libre, entonces como vinculo la suscripción que hice a mi cuenta de adobe para usar los servicios? he pagado desde el appstore de mi iphone

Hello. Today,  November 5 of 2015 i have paid an adobe ExportPDF subscription for 1 year but when i sign in with my  adobe account dalvst@gmail.com appears as a free user, not suscribed,  then how can i link  the subscription I made to my adobe account to use adobe services? I paid from  appstore via iphonne.   

suscrpcion exportpdf.jpg

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correct answers 1 Correct answer

Adobe Employee , Nov 06, 2015 Nov 06, 2015

Hi dalvst2@gmail.com,

As you have subscribed for Export PDF service today only, it might take some time to activate your subscription.

So, please wait few more hours and then try signing in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and see how it goes.

Let me know.

Regards,

Anubha

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Adobe Employee ,
Nov 06, 2015 Nov 06, 2015
LATEST

Hi dalvst2@gmail.com,

As you have subscribed for Export PDF service today only, it might take some time to activate your subscription.

So, please wait few more hours and then try signing in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and see how it goes.

Let me know.

Regards,

Anubha

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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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