termino mi suscripción, la renove, pero ahora que quiero usarla no me permite convertir de PDF a PPTX, que debo hacer?, me dice que debo suscribirme nuevamente

[rzuniga6515]

termino mi suscripción, la renove, pero ahora que quiero usarla no me permite convertir de PDF a PPTX, que debo hacer? me dice que debo suscribirme nuevamente

[Sara_Forsberg · Accepted solution]

Hi rzuniga6515,

To convert from PDF to PowerPoint (PPTX format), you need a subscription to Adobe PDF Pack. I just took a peek at your account and see that you have an ExportPDF subscription--unfortunately, that service doesn't allow you to convert to PowerPoint, as does the Adobe PDF Pack.

Would you like to convert your ExportPDF subscription to an Adobe PDF Pack subscription?

Best,

Sara

[rzuniga6515]

Mmmm, before this problem I was subscribed only to Adobe ExportPDF, anyway,  can you change my subscription type, to  Adobe PDF Pack????

[Sara_Forsberg]

Hi there,

I just looked at your account, and it appears that you've already made the switch to Adobe PDF Pack. Are you all set up with what you need?

Best,

Sara

[rzuniga6515]

Yes, thanks, now everything It Is ok

Enviado desde mi iPhone

El 10/07/2014, a las 01:57 p.m., "Sara.Forsberg" <forums_noreply@adobe.com> escribió:

termino mi suscripción, la renove, pero ahora que quiero usarla no me permite convertir de PDF a PPTX, que debo hacer?, me dice que debo suscribirme nuevamente

created by Sara.Forsberg in Acrobat.com - View the full discussion

Hi there,

I just looked at your account, and it appears that you've already made the switch to Adobe PDF Pack. Are you all set up with what you need?

Best,

Sara

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