The product I have paid for does not edit pdf satisfactorily from a scan. Please refund.

[douga16222903]

From a scanned document PDF I cannot edit with your software and the scan is turned into gobbledegook.  Please could you refund any charges.  austindoug@hotmail.com

[Sara_Forsberg · Accepted solution]

Hi douga,

I'm sorry to hear that your subscription didn't meet your expectations. I checked your account, and it looks as though your subscription has been canceled, and you've been refunded.

Please let us know if there's anything else we can do for you.

Best,

Sara

[douga16222903]

Thank you Sara

Regards

Doug