There is filled-in info on my form that is not showing up when I print/create pdf

[alanirvin]

The missing info is just at the end of the form, which is only 5 pages.  Everything else I typed in the form is showing.  What gives?

[Josh_Corey]

Hi;

We are working constantly to improve this service and would like to investigate this missing text.  Would you be able to share the original (not filled out) PDF/form so we can investigate?  Or even just that 5th page?  You can email to fillandsign_support@adobe.com and include a reference to this Forum post.

Thanks,

Josh

[alanirvin]

Josh,

I went back to the form again, noticed the original info was not there as if it were not saved.  I typed it, saw it on the screen for several hours, and then it was missing.  I know I typed it in originally because when I went to retype, the auto-fill pulled up so I did not need to completely re-enter the same info again.  The downloaded pdf now has the info as entered.

Sort of a weird quirk.  I will email you the original form that was converted to fillable.

Thanks.

[alanirvin]

I sent the original form.

Alan [Private info removed. -Mod.]

[Josh_Corey]

Thanks for sending us the file, since you let us know the data was not in the form in Fill & Sign online though I don't think the file is related.  We are looking into it as a high priority, thanks for reporting this issue.

Thanks,

Josh