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I can't use it, please I want to cancel the paiement
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Hi there,
I've canceled your subscription. It hasn't hit the billing system yet; please watch your account. If you find that you are charged, let me know and I'll process a refund.
Best,
Sara
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yes I have been charged
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I want to be refund.
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You certainly will receive a refund. As soon as I'm able to access the order in the billing system, I'll take care of that for you.
Best,
Sara
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Ok, Thank you!
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but, I haven't been refund yet!
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How long does it take to be refund please?
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Hi there,
Your subscription just hit the billing system, so I've put the refund process in motion. You can expect to see the refund in your account in the next 5-7 days.
Best,
Sara
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Ok, I am waiting.