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Transferring Adobe Acrobat DC Reader app from old computer to new computer while paying monthly subscription

New Here ,
Aug 08, 2018 Aug 08, 2018

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I have Adobe Acrobat DC Reader on my laptop that I pay a monthly subscription for. I just purchased a new desktop where I'd like to use it instead. How do I transfer the program over to the desktop computer so I can use it exactly the same way as I did on the laptop without major interruption or subscription change? Thank you.

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correct answers 1 Correct answer

Adobe Employee , Oct 12, 2018 Oct 12, 2018

Hi Rockc,

Adobe Reader DC is a free desktop application, that you can download from the link-  Adobe Acrobat Reader DC Install for all versions  on any computer Mac/Windows.

As mentioned, that you have a monthly subscription. Unfortunately, we do not see any subscription registered to the current email address. And to use Adobe Reader DC there isn't any subscription required.

If you have any subscription purchased for Document Cloud pdf services then you may refer to the detailed description her

...

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Adobe Employee ,
Oct 12, 2018 Oct 12, 2018

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Hi Rockc,

Adobe Reader DC is a free desktop application, that you can download from the link-  Adobe Acrobat Reader DC Install for all versions  on any computer Mac/Windows.

As mentioned, that you have a monthly subscription. Unfortunately, we do not see any subscription registered to the current email address. And to use Adobe Reader DC there isn't any subscription required.

If you have any subscription purchased for Document Cloud pdf services then you may refer to the detailed description here- Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if there is any further assistance is required. Or if you have managed to find the solution to this problem, then please help us with your findings.

Regards,

Akanchha

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