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Trouble Exporting document

New Here ,
Jun 02, 2017 Jun 02, 2017

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QUESTION, I BOUGHT EXPORT PDF SERVICES AND WHEN I DOWNLOAD MY FORM IT HAS A LOT OF DIFFERENT LINES AND COLUMBS.

HELP!!!!!!!!!!!!!

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Adobe Employee ,
Jun 02, 2017 Jun 02, 2017

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Hi Joel12345474,

As mentioned, you have Export PDF subscription so the form that you have referred above is that a converted form? Or you have pdf document which is not in correct format?

  • Also, how you have been using the Export PDF service? Online on https://cloud.acrobat.com/exportpdf  or through Adobe Reader DC?
  • If its causing problem online then must try with different web browser or through the desktop application.
  • Try with the different document than what you have been trying to download.

If non of the solution works then send the original document to us, we would test the same at our end.

Regards,

Akanchha

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