Trouble redacting

[Jayne5C5B]

I have to be able to redact pdfs but am having an issue with a particular document type. It is saved as a PDF, as are most other documents which I manage to redact wthout issue. When trying to redact, it highlights either multiple long narrow columns or a really random geometric shape. I had no problem initially and my co-workers do not have this issue. All documents are saved in the same way so this is just an issue I have. I am having to use a work around but this is not ideal.  

[Bernd Alheit]

What app does you use? Acrobat Online Services can't redact documents.

[Jayne5C5B]

I don't use an app. Its on works computer. I use Adobe Acrobat Pro

[Bernd Alheit]

Adobe Acrobat is a app!

Post the question in the forum for Adobe Acrobat.