trouble with syncing pc to acrobat.com

[LAN80]

I'm using free acrobat on an ipad air2 and on a pc desktop, to read, highlight, and comment on documents.  I just set up acrobat.com so that I can sync between these devices (and other pc laptops).  The ipad syncs automatically with acrobat.com, but the pc doesn't.  Each time I want to work on a document on the pc, I need to download it from acrobat.com, work on it, and then upload it back up, in order to ensure that I'm always working with the current version.  How do I get the pc to sync automatically, like the ipad does?

[Sara_Forsberg · Accepted solution]

Hi LAN80,

If you open the files using the File > Open from Acrobat.com command in either Acrobat or Reader, any changes that you make to the PDF should be automatically saved to your online account. Is that not working for you?,

Best,
Sara

[LAN80]

Thank you, this is the information I needed. I wasn’t doing it this way, I was just clicking on the files to open them. Also, I was still using version X. So, after reading your email, I updated to version XI and began by opening Reader, and everything works!

[Sara_Forsberg]

Great news! Glad to hear things are working now.

Best,

Sara