Trying since Sunday, had a conversation with tech service, but ImportPDF doe not work. Please refund my payment.

[albert888]

I have been unable to upload a 1.31MB pdf file for conversion. The system seems to lock up as it just sits in a suspended state for 1 1/2 hours. If your software cannot make the conversion it should state that result so as not to waste my time. I spoke with customer service and re-started with their help and subsequently emailed them that the application did not work. I have keyboarded this project and no loner need this application. Please refund my payment.

Leon Reid

leonreid755@gmail.com

[Sara_Forsberg]

Hi Leon,

I'm so sorry that your subscription didn't work out for you. The quickest way for you to get a refund is to contact Adobe Customer Support. A quick chat session should get you taken care of. To start a chat session, click "Still Need Help, Contact Us" at the bottom of this page: Contact Customer Care

My apologies for the inconvenience.

Best,

Sara