A monthly payment is coming out of my bank account but I didn't think I had signed up for it. I want to cancel it but I can't sign on. They say they cannot find an account with the two email addresses I have or my phone number.
As mentioned that you are being billed monthly, but we are not able to see any subscription active. Kindly confirm that which email has the active subscription on a private message. Also, check out the link for the cancellation process: