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Trying to convert a pdf file to excel and the answer is conversion failure

New Here ,
Nov 20, 2018 Nov 20, 2018

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Trying to convert a pdf file to excel and the answer is conversion failure ,  what can i do ?

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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2018 Nov 22, 2018

Hi Antiap,

Sorry to hear about the trouble. I believe you are trying the conversion through the desktop application?

You may try the conversion through Document Cloud web interface Adobe Document Cloud  and if that gives the same result, then you may try the following troubleshooting steps-

  • Check with a different pdf and see if you are getting the error for the all the conversion or specific document.
  • Check the application update. Open Adobe Reader>Help>Check for update
  • For desktop application, use
...

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Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

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Hi Antiap,

Sorry to hear about the trouble. I believe you are trying the conversion through the desktop application?

You may try the conversion through Document Cloud web interface Adobe Document Cloud  and if that gives the same result, then you may try the following troubleshooting steps-

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Regards,

Akanchha

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