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Trying to upgrade to Acrobat Standard DC from Export plan.

New Here ,
Jan 04, 2018 Jan 04, 2018

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I'm trying to upgrade to Acrobat Standard DC from Export plan; the process goes as far as payment details then tells me to contact support.

Well here I am... and advice?

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correct answers 1 Correct answer

Adobe Employee , Jan 04, 2018 Jan 04, 2018

Hello Qb,

As per the description above, you want to upgrade the current Adobe ExportPDF plan into Adobe Standard DC, but it asks  you to contact the support team, Is that correct?

You may have to cancel your existing subscription to enable the switch. Please contact the Adobe Support team for the cancellation of the existing subscription, contact support through Contact us | Adobe

I have also shared the direct contact details of Adobe support team through private message, please check your email i

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Adobe Employee ,
Jan 04, 2018 Jan 04, 2018

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Hello Qb,

As per the description above, you want to upgrade the current Adobe ExportPDF plan into Adobe Standard DC, but it asks  you to contact the support team, Is that correct?

You may have to cancel your existing subscription to enable the switch. Please contact the Adobe Support team for the cancellation of the existing subscription, contact support through Contact us | Adobe

I have also shared the direct contact details of Adobe support team through private message, please check your email inbox.

You may also refer to Learn how to change your Adobe Creative Cloud plan

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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