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Type is blocked in Prepare a Form, even after signatures removed

New Here ,
Apr 18, 2024 Apr 18, 2024

I created a PDF document with form fills and a signature line, and I was able to type into the boxes. When I needed to use the form, I was then unable to type in any of the forms, and instead received a highlighted section (pictured below). I did some research and apparently once a signature is added (even just the form for a signature), it won't let the forms be filled out. 

 

So I rebuilt it from a Word document, imported it, and made sure that it wouldn't automatically add any form fills. I manually put in all the form fills, minus the siganture lines, and it still gave me the error.

 

Please advise. I've made plently of documents before with forms and signatures and have never encountered this issue.

 

 

Screenshot 2024-04-18 131101.pngexpand image

TOPICS
Fill and sign , Send for signature
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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

Hi @Tim36830833k9ew 

 

Hope you are doing well and thanks for reaching out.

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your understanding

 

~Amal

Regards
Amal
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Adobe Employee ,
May 02, 2024 May 02, 2024
LATEST

Hi Tim36830833k9ew,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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