• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Unable to access the cloud documents in China

New Here ,
Dec 03, 2019 Dec 03, 2019

Copy link to clipboard

Copied

在中国访问云文档,为什么会直接跳到中国的站,打不开云文档。

访问:https://assets.adobe.com/files?promoid=KRUVP

会自动转到下面这个网址:

https://www.adobe.com/cn/index2.html

 

导致云文档无法打开和维护。

 

[Title renamed by the moderator]

TOPICS
Manage files , View PDF

Views

344

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 10, 2020 Jan 10, 2020

Hi Patricksun,

 

Sorry for the delay in response.

 

You are not able to access the document cloud service as the Acrobat.com services are not available in that Geolocation i.e. China.

This is the reason when you try to open the document cloud link it redirects you to a different page of Adobe.

 

Hope that answers your question.

Let us know if you need any help.

 

Regards,

Meenakshi

Likes

Translate

Translate
Adobe Employee ,
Jan 10, 2020 Jan 10, 2020

Copy link to clipboard

Copied

LATEST

Hi Patricksun,

 

Sorry for the delay in response.

 

You are not able to access the document cloud service as the Acrobat.com services are not available in that Geolocation i.e. China.

This is the reason when you try to open the document cloud link it redirects you to a different page of Adobe.

 

Hope that answers your question.

Let us know if you need any help.

 

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources