Unable to access

[Guest]

When I sign in, I receive the following message.  I've waited 24 hours after my registration, I've opened new browsers and yet I still cannot access anything.  I purchased the ExportPDF service.  Please advise.

[Sara_Forsberg]

Hi kathleenw28520476,

I'm sorry to hear that you've been unable to access your subscription.

Please clear the browser cache, and then try logging in to https://cloud.acrobat.com/exportpdf. Make sure that you're using a supported browser, as listed in this document; System requirements | Acrobat.com.

Please give that a try, and let me know how it goes.

Best,

Sara