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Unable to combine PDF more than once a day

Community Beginner ,
Jan 06, 2022 Jan 06, 2022

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I have the Photography 20GB plan and I can't seem to edit or combine a PDF more than once a day online. I keep getting this error message whenever I try:

Unable to process request
Please contact customer support for help.

 

It's a huge pain as I need this for work and don't want to revert to using third party services to do something as simple as combine PDFs...

TOPICS
Combine files , Create PDF , Fill and sign , Organize PDF pages

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Adobe Employee ,
Jan 07, 2022 Jan 07, 2022

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Hello,

 

Thank you for reaching out.

 

As you have mentioned above, you have the Adobe Photography plan that includes Lightroom with 20GB of photo cloud storage, Lightroom Classic, and Photoshop. It’s an ideal option for photographers who want to access their photography anywhere and want the transformative power of Photoshop.

 

To combine files you will require either Acrobat PDF Pack Service or the Acrobat DC subscription. To know more about the service plans, please refer to the following help documents.

Acrobat PDF Pack: https://helpx.adobe.com/document-cloud/faq/adobe-pdfpack-faq.html

Acrobat DC: https://helpx.adobe.com/acrobat/faq.html

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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Community Beginner ,
Jan 10, 2022 Jan 10, 2022

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Thank you for the reply! I will take a look at the links you shared.

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