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Unable to convert the the file.

New Here ,
Apr 06, 2018 Apr 06, 2018

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hallo

hej har laddat ned en testversion och ska ändra från pdf till word, men hamnar bara här. https://acrobat.adobe.com/se/sv/landing/exportpdf-pricing-b.html?trackingid=KRRQE&ttid=exprtpdf1&DTP...

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correct answers 1 Correct answer

Adobe Employee , Apr 06, 2018 Apr 06, 2018

Hi Andersb,

As mentioned, you have downloaded the trial version. So is it trial version of Adobe Acrobat DC or you are referring to some other service or application?

Because Adobe Document Cloud service isn't available as trial. Trial is only available for the Acrobat Pro DC (subscription service) application and that is for 7-days only.

I assume you have downloaded the Adobe Acrobat Reader DC (free application) on your computer and when you are tying to access the Export pdf service its talking

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Adobe Employee ,
Apr 06, 2018 Apr 06, 2018

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Hi Andersb,

As mentioned, you have downloaded the trial version. So is it trial version of Adobe Acrobat DC or you are referring to some other service or application?

Because Adobe Document Cloud service isn't available as trial. Trial is only available for the Acrobat Pro DC (subscription service) application and that is for 7-days only.

I assume you have downloaded the Adobe Acrobat Reader DC (free application) on your computer and when you are tying to access the Export pdf service its talking you to the buy subscription page.  https://cloud.acrobat.com/exportpdf

If you have used the Acrobat Pro DC trial in past, then you may download the application through - Download Adobe Acrobat free trial | Acrobat Pro DC

and use the trial for 7-days.

Hope this helps.

Regards,

Akanchha

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