Unable to edit PFD

[Rashad23960318sp7p]

I've been able to edit PDF on my mobile phone for over a year up until yesterday!! I have Acrobat Pro and I'm subscribed which includes Premium. I have no idea what's going on as to why I am unable to now!!

[MeenakshiNegi]

Hi Rashad,

Thank you for reaching out.

We have checked your account and see that both subscriptions are canceled.

That seems to be why you cannot edit the PDFs.

Let us know if you have any questions.

Thanks,

Meenakshi

[Rashad23960318sp7p]

Lol.. it wasn’t canceled prior to, the reason for the cancellation because
of that.

[MeenakshiNegi]

Sorry about the delay due to the weekend.

However, this is not the experience we wish you to have.

As you do not have the subscription, we will not be able to check what exactly the issue was. 

Let us know if we can be of any help.

Thanks,

Meenakshi