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Unable to log into Adobe software

New Here ,
Sep 21, 2021 Sep 21, 2021

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Hi
has anyone experienced issues signing into their Adobe software in the last 7-10 days?
All of a sudden, one of our users is unable to sign into Acrobat Pro DC via their business account - his password isn't recognised and he sees the option to create a new account or use Google/Facebook or Apple account which isn't what we require.

Other Adobe users are seeing random licence expiry messages even though we are fully licensed.

Thank you

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