• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Unable to open a PDF file with password.

New Here ,
Sep 15, 2017 Sep 15, 2017

Copy link to clipboard

Copied

Il mio medico curante mi invia la ricetta. zip. Separatamente in altra mail la password. Una volta aperto con 7zip, immetto la password per aprire la ricetta in pdf, ma mi risulta errore. Uso Foxit Reader, ma ho provato con diverse app. Come risolvere? Grazie in anticipo a chi vorrà aiutarmi

Views

171

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 15, 2017 Sep 15, 2017

Hi Francescat,

As I understand from the description above, you are not able to open a PDF file with the password you have for the PDF, Is that correct?

Please try the troubleshooting  steps from the following link: Can't open PDF

You may also check if the ZIP file you received has any password, If the ZIP has a password, you may have to get the password from the sender.

Hope this helps and keep us posted with the results.

Regards,

Anand Sri.

Likes

Translate

Translate
Adobe Employee ,
Sep 15, 2017 Sep 15, 2017

Copy link to clipboard

Copied

LATEST

Hi Francescat,

As I understand from the description above, you are not able to open a PDF file with the password you have for the PDF, Is that correct?

Please try the troubleshooting  steps from the following link: Can't open PDF

You may also check if the ZIP file you received has any password, If the ZIP has a password, you may have to get the password from the sender.

Hope this helps and keep us posted with the results.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources