Unable to send e-signature

[Zach34178579dm5t]

Adobe says "unable to connect to server" when I try to upload a document for e-signing. One of the main reasons I purchased adobe was for this e-signature purpose. It sounds like the cloud may be discontinued? Can anyone confirm if this functionality is still supported?

[Meenakshi Negi · Accepted solution]

Hi Zach34178579dm5t,

Thank you for reaching out.

Please try clearing the cache and cookies for the browser. Or try sending documents via a new incognito window in Chrome browser. Also, check if it happens when you upload the particular PDF.  

Let us know how it goes.

Thanks,

Meenakshi

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