Unable to use Adobe ExportPDF service.

[veroniqued86769096]

Je n'arrive plus à ouvrir le service exporter un fichier fichier alors que j'ai un abonnement au service ADOBE EXPORT PED

Je n'arrive plus à exporter un fichier PDF alors que je suis abonnée au service PDF EXPORT ANNUEL

Merci d'avance de votre réponse

[AnandSri · Accepted solution]

Hello veroniqued86769096

We apologize for the inconvenience caused, as per the description above, you are not able to use the Adobe ExportPDF services, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID, please try to use the service on a different browser like Chrome or Firefox or Safari through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

You may also use the free desktop version of Adobe Reader to use the service of Adobe ExportPDF, just sign in with your current Adobe ID and password in Adobe Reader.

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Hope this helps and let us know how it goes.

Regards,

Anand Sri.