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Unfortunately i delete 50 PDF's of one year of work out of the cloud by cleaning my internal storage of my iPhone. Is there any Chance to restore my work? Need them.. please.

New Here ,
Aug 30, 2018 Aug 30, 2018

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My problem is written in the topic. Please help me, i need them for my work. I can not find any way to restore my work for myself. I hope there is a little Chance to get them back.

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correct answers 1 Correct answer

Adobe Employee , Aug 30, 2018 Aug 30, 2018

Hi Gekobat,

If I understand correctly, you have deleted the pdf files from cloud which are stored in your phone? If yes, then it has just removed your phone database not the actual cloud files.

Also, are you referring to the iOS cloud storage or document cloud storage? Because both have their unique space for storage.

  • You can access your files saved on Document Cloud via web browser- https://cloud.acrobat.com/recent can login using your Adobe ID and password and check the files here.
  • In iPhone you
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Adobe Employee ,
Aug 30, 2018 Aug 30, 2018

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Hi Gekobat,

If I understand correctly, you have deleted the pdf files from cloud which are stored in your phone? If yes, then it has just removed your phone database not the actual cloud files.

Also, are you referring to the iOS cloud storage or document cloud storage? Because both have their unique space for storage.

  • You can access your files saved on Document Cloud via web browser- https://cloud.acrobat.com/recent can login using your Adobe ID and password and check the files here.
  • In iPhone you can open the Acrobat Reader mobile app and refer to the following location as suggested in the help article to reload the files-Acrobat Reader Help for iOS: Help

But, if you have deleted your files from the Document Cloud storage on web, then it would not be possible to recover them. Unless you haven't saved them anywhere else.

Regards,

Akanchha

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