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Unknown error on file conversion

Jack Reeder
New Here ,
Feb 03, 2014 Feb 03, 2014

New to Acrobat Plus today. Not impressed. I have the correct system requirements. First .pdf to .ppt conversion yielded "An unknown error occurred." Dead. What now?

Also, is THIS what Adobe calls customer service? I'm sure it saves them lots of money.

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Jyh-Jiun Liou Adobe Employee
Adobe Employee ,
Feb 03, 2014 Feb 03, 2014
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Jack,

Please breifly describe your steps to do the conversion. Could you convert a pdf to word or excel?

Jyh-Jiun Liou

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