User Issue when accessing site - IE having a problem making a connection.

[letournl]

The
problem is with her PC accessing the necsignature.echosign.com site. 

Once
she initiates a SSO for EchoSign, she is redirected over to EchoSign as she is
suppose to be but Internet Explorer is having a problem making the connection
for some reason.

Do you
have anyone at Adobe who can help look at this issue to figure out what might
be going on?

Below
is a trace from SSO to Adobe.

   
 
 
 
 
 
 
 
 
 
 
 






   
 
 
 
 
 
 
 
 
 
 
 

[Sarojini_Nagar]

Hi Laura,

Please try to clear the cache and cookies from Internet Explorer and try to login from this link : Sign In — E-signature and E-sign Software Solution — Adobe Document Cloud

If still the issue persists , try using a different browser and check .

Let me know if this resolves the issue .

Regards

Sarojini