we use "cloud.acrobat.com/convertpdf" and it is impossible for few days to convert in pdf ". This is the error message : Failed to convert. Thanks to help us

[Mistaka]

we use "cloud.acrobat.com/convertpdf" and it is impossible for few days to convert in pdf ".

This is the error message : Failed to convert.

Thanks to help us

[Guest]

Hi Mistaka,

Please let me know the exact workflow you are following when you get this error.

Are you trying to access the service via a web browser or via Adobe Reader? If you're using a browser, please clear the cache, and try again, or try a different browser (see System requirements | Acrobat.com

or a list of supported browsers). If you're using Reader, choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.09.

Regards,

Florence